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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Felicia Ellingsworth

June 4, 2026

5  out of  5
rating by Felicia Ellingsworth
"I cannot say enough positive things about Duane, and especially Paula! Any time I have needed assistance, she has been friendly and happy to assist. Not to mention they ensure you’re getting discounts where appropriate and the best rate for your needs. My family has worked with this agent/office staff for over two decades…I don’t see a reason to look elsewhere. For great coverage, service, responsiveness, and an overall positive experience, call them today."
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Ellie Potts

March 17, 2026

5  out of  5
rating by Ellie Potts
"We’ve been with Duane Riley since he became an agent. For two decades, Duane, has been a solid agent. He always takes care of our needs in a timely and professional manner, making the entire process smooth and stress-free. Anytime we have questions or need changes to our policies, Duane respond quickly and makes sure everything is handled correctly. Every single time!"
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max minton

March 16, 2026

5  out of  5
rating by max minton
"Walked me and my wife through all our options and answered any questions we had. Great experience"
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Matthew Osborn

March 16, 2026

5  out of  5
rating by Matthew Osborn
"Fast, easy, and great service. Always helpful with any questions I have. No complaints here!"
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Ethan Jacobs

March 16, 2026

5  out of  5
rating by Ethan Jacobs
"Duane is so friendly and helped me get a great rate on an auto policy. Couldn't ask for more from an insurance agent."
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Kevin Zellner

June 28, 2025

5  out of  5
rating by Kevin Zellner
"Always a pleasure to work with. Friendly and courteous."
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Jeremiah Smith

March 11, 2025

5  out of  5
rating by Jeremiah Smith
"Paula has been beyond patient and accommodating for me. This office is the best insurance agency I’ve dealt with. Great for both general liability business insurance and vehicle insurance."
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David Schoenbachler

July 30, 2024

5  out of  5
rating by David Schoenbachler
"Very knowledgeable and friendly and will save you $$$$$"
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Alford Allen

April 29, 2024

5  out of  5
rating by Alford Allen
"Great service for many years"
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Dan

December 4, 2023

5  out of  5
rating by Dan
"Best Insurance Agency in town. They are Great"
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CeCe C.

March 24, 2023

5  out of  5
rating by CeCe C.
"Duane and Paula are so professional and nice! This is one of the best agents in Louisville, KY!"
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Brian Smith

February 27, 2023

5  out of  5
rating by Brian Smith
"A great agent and solid company. Quick, good prices and friendly. I highly recommend."
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Bax Southard

December 23, 2022

5  out of  5
rating by Bax Southard
"Incredibly helpful and quick service. Definitely recommend for anyone needing auto insurance."
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C Myrick

September 26, 2022

5  out of  5
rating by C Myrick
"Great service!"
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Patricia Calvin

January 25, 2021

5  out of  5
rating by Patricia Calvin
"Excellent service. Answer all questions. Very professional."
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Tom Whortan

January 2, 2020

5  out of  5
rating by Tom Whortan
"Great service"