State Farm® Insurance Agent Duane Riley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Felicia Ellingsworth
June 4, 2026
"I cannot say enough positive things about Duane, and especially Paula! Any time I have needed assistance, she has been friendly and happy to assist. Not to mention they ensure you’re getting discounts where appropriate and the best rate for your needs. My family has worked with this agent/office staff for over two decades…I don’t see a reason to look elsewhere. For great coverage, service, responsiveness, and an overall positive experience, call them today."
Ellie Potts
March 17, 2026
"We’ve been with Duane Riley since he became an agent. For two decades, Duane, has been a solid agent. He always takes care of our needs in a timely and professional manner, making the entire process smooth and stress-free. Anytime we have questions or need changes to our policies, Duane respond quickly and makes sure everything is handled correctly. Every single time!"
max minton
March 16, 2026
"Walked me and my wife through all our options and answered any questions we had. Great experience"
Matthew Osborn
March 16, 2026
"Fast, easy, and great service. Always helpful with any questions I have. No complaints here!"
Ethan Jacobs
March 16, 2026
"Duane is so friendly and helped me get a great rate on an auto policy. Couldn't ask for more from an insurance agent."
Kevin Zellner
June 28, 2025
"Always a pleasure to work with. Friendly and courteous."
Jeremiah Smith
March 11, 2025
"Paula has been beyond patient and accommodating for me. This office is the best insurance agency I’ve dealt with. Great for both general liability business insurance and vehicle insurance."
David Schoenbachler
July 30, 2024
"Very knowledgeable and friendly and will save you $$$$$"
Alford Allen
April 29, 2024
"Great service for many years"
Dan
December 4, 2023
"Best Insurance Agency in town. They are Great"
CeCe C.
March 24, 2023
"Duane and Paula are so professional and nice! This is one of the best agents in Louisville, KY!"
Brian Smith
February 27, 2023
"A great agent and solid company. Quick, good prices and friendly. I highly recommend."
Bax Southard
December 23, 2022
"Incredibly helpful and quick service. Definitely recommend for anyone needing auto insurance."
C Myrick
September 26, 2022
"Great service!"
Patricia Calvin
January 25, 2021
"Excellent service. Answer all questions. Very professional."
Tom Whortan
January 2, 2020
"Great service"