State Farm® Insurance Agent Duane Riley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ellie Potts
March 17, 2026
"We’ve been with Duane Riley since he became an agent. For two decades, Duane, has been a solid agent. He always takes care of our needs in a timely and professional manner, making the entire process smooth and stress-free. Anytime we have questions or need changes to our policies, Duane respond quickly and makes sure everything is handled correctly. Every single time!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
max minton
March 16, 2026
"Walked me and my wife through all our options and answered any questions we had. Great experience"
"Thank you so much for the 5-star review of State Farm Agent Duane Riley’s Team! We deeply appreciate your kind words here in Louisville . "
Matthew Osborn
March 16, 2026
"Fast, easy, and great service. Always helpful with any questions I have. No complaints here!"
Ethan Jacobs
March 16, 2026
"Duane is so friendly and helped me get a great rate on an auto policy. Couldn't ask for more from an insurance agent."
"Ethan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Duane Riley’s Team is just a call or email away!"
Kevin Zellner
June 28, 2025
"Always a pleasure to work with. Friendly and courteous."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jeremiah Smith
March 11, 2025
"Paula has been beyond patient and accommodating for me. This office is the best insurance agency I’ve dealt with. Great for both general liability business insurance and vehicle insurance."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
David Schoenbachler
July 30, 2024
"Very knowledgeable and friendly and will save you $$$$$"
"Thanks, David, for the awesome review! I'm glad you found our team knowledgeable and friendly. Saving you money is always our goal! If you ever need anything else, feel free to reach out. - Duane Riley - State Farm Insurance Agent, Louisville, KY"
Alford Allen
April 29, 2024
"Great service for many years"
"Alford, thank you for taking the time to leave a 5-star rating! Your feedback is invaluable to us. - Duane Riley - State Farm Insurance Agent"
Dan
December 4, 2023
"Best Insurance Agency in town. They are Great"
"Dan, thank you! We appreciate your trust in us to take care of your insurance policies."
CeCe C.
March 24, 2023
"Duane and Paula are so professional and nice! This is one of the best agents in Louisville, KY!"
"Cece, thank you for taking the time out of your day to leave us a review! We love hearing about how Paula provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Brian Smith
February 27, 2023
"A great agent and solid company. Quick, good prices and friendly. I highly recommend."
"Brian, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Bax Southard
December 23, 2022
"Incredibly helpful and quick service. Definitely recommend for anyone needing auto insurance."
"We love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
C Myrick
September 26, 2022
"Great service!"
Patricia Calvin
January 25, 2021
"Excellent service. Answer all questions. Very professional."
Tom Whortan
January 2, 2020
"Great service"